PRIVACY POLICY

CoreCotton Living, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. All transactions conducted on this website are regulated in accordance with statutory UK rules, including the Data Protection Act (DPA), the UK General Data Protection Regulation (UK GDPR), and the Consumer Rights Act.

Before completing a purchase, we strongly advise all customers to read our policies regarding shipping, returns, refunds, and privacy.

1. How We Collect & Use Your Information

We collect personal information (such as your name, billing address, shipping address, email address, and phone number) strictly for the purpose of processing and fulfilling your orders.

Order Processing: Your details are used solely to package, dispatch, and deliver your orders, and to provide tracking updates.
Customer Communication: If there is an issue with your order or if urgent clarification is required, our support team will contact you directly via phone or email.
Exclusive Customer Perks: We retain order history data securely to offer exclusive discounts, promotional offers, and loyalty vouchers to our valued existing customers. You may opt out of promotional emails at any time.

2. Third-Party Data Sharing & Protection

No Third-Party Sales: Your personal data is never sold, rented, or traded to any third parties for marketing purposes.
Strict Confidentiality: Your information is not accessible to external third parties beyond essential service providers (e.g., couriers) necessary for completing your order fulfillment.

3. Financial Credentials & Secure Payments

No Stored Financial Data: We do not store or hold any customer bank account details, credit card numbers, or financial credentials on our servers or systems.
Bank-Validated Secure Transactions: All online payments are processed through secure, bank-validated payment gateways. It is strongly advised that all transactions be conducted using a secure credit card, debit card, or verified PayPal account.
Strict Phone Payment Policy: We never take or suggest making payments over the phone. No member of the CoreCotton Living staff will ever ask you for your debit/credit card numbers or sensitive financial credentials via phone call or email.
Telemarketing Notice: We do not engage in or authorise telemarketing calls made in our name.

4. Legal Jurisdiction & Compliance

CoreCotton Living fully adheres to the Data Protection Principles under the laws of England and Wales. By accessing or purchasing from our store, you acknowledge and agree that any transaction or dispute arising from your use of this website shall be governed by the laws of England and Wales.